Today has been a rollercoast ride for me. As always I am awake in a good mood but then
I recall the disastrous pickup at the mailbox yesterday that had a dunning note
in it. I had to play detective to
discover what it was about because despite it declaring “after numerous
attempts . . . “ there had been no attempts at all to contact me about whatever
it was that I apparently owed $1300.00 for.
But viewing the envelope it appeared it was a rental company. Hmmm.
Being Sunday I couldn’t make any phone calls to get to the bottom of
this so I had an upset stomach while I attempted to figure out what could
possibly have gone wrong. Monday
arrived, I was able to call the insurance company who declared immediately
“don’t think any more about it, this is a mistake” and I thought “thank
goodness I didn’t have to get mad”.
Naturally this was cause for celebration so what would any rational girl
do? That’s right, I headed down to buy a
LottoMax for the winning $50MM ticket of course! But life is never that easy. On my return I discovered an email from my
local municipal office saying that there was a glitch in my application. Oh goodie, more trouble shooting.
In between my
personal life I actually had to settle down and do some work. After all that’s why they pay me. At least on the work front everything went
smoothly, including running 2 meetings that ended ahead of schedule. Don’t you just love organizational
effectiveness?
Even though I
have “life experience” I still find it difficult to brace myself for the dips
in the rollercoaster ride. I’ve come to
realize that when I have several months without a single hitch, then the hitch
is just around the corner and usually nothing that I have anticipated. As I wrote a while back, living through these
trials is what makes us stronger, and with each bump I hope it builds more sangfroid to handle the incidents with
grace rather than anger. In men they
call it mellowing, I don’t know if they have a word for it for women but I hope
it’s something like aging gracefully.
When one is
young I think the first reaction to an unexpected unpleasantness is surprise
and frustration; later one becomes irritated; finally one starts to experience
anger. Now I find myself saying “oh
dear, I hope I don’t have to get angry” because I have obviously done it often
enough in the past. Always, I have
approached my situation with calmness because I know you can catch more flies
with honey than vinegar but there have been times when I have had to deal with
someone who was simply impossible and then I’ve had to let loose. Afterwards I always feel terrible, even
though I usually end up the victor in these altercations. The fact is, I really dislike them. I know some people thrive on drama and
confrontation but I am not one of them.
I would walk a mile in the opposite direction to avoid a confrontation
but then something will trigger the old “oh no you don’t” attitude and then the
poor guy is in for it.
I know I am
not alone in this dread of confrontation but don’t you sometimes wonder who
stores and businesses put in charge of customer service?
Which brings up another topic . .
. are you doing what you really love (well, LIKE) doing?
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